New status for Exhibitor events - Rejected for Security concern
A new status Rejected for Security Reasons has been added to the Exhibitor Event Status list.
The "Rejected for Security Concern" status duplicates the "Rejected" status, but exhibitors cannot resubmit changes to it. Therefore, this status is final and cannot be changed.
When marking an exhibitor event as rejected for security reasons, the organizer can also select the reason for rejection from a predefined list, this list can be edited by the organiser from the Admin Panel → Management → Session →Session Config. This reason for rejection will be visible to the exhibitor on the frontend of the event card.
Additionally, a new column Report is added on /admin/events page on the admin panel, which shows the count of users who have reported the exhibitor events.
Lastly, Exhibitors receive notifications informing them of the change in status to "Rejected for Security Concern."
Benefit
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This will help the organiser to report and action on any inappropriate content added by exhibitors via exhibitor events
Users report offensive content in Exhibitor events
A new setting added to the Session Config tab that enables end-user reporting of offensive content added by exhibitors via Exhibitor Events
Allow Report Offensive Content – This toggle determines whether users have the option to report offensive content directly from the frontend for Exhibitor Events.
Predefined reasons settings: Enable organizers to create, modify, or remove a list of preset reasons for reporting an event as offensive content. Users can select any of these reasons when reporting any exhibitor event for offensive content on frontend.
Ask for Policy compliance: Organisers can add a compliance policy that exhibitor should agree to while submitting their event to the platform. If enabled it is a mandatory field that exhibitor should check while adding their event
Content Submission Policy: It opens a text box where the organiser can add the compliance policy for exhibitor events
Allow Exhibitors to see reports – If the toggle is enabled it allows Exhibitors to access the count of users who have reported their event. They get notified and can view the detailed report.
The detailed reports accessible to exhibitors do not include personal details of users who have reported the event and also do not have the option to download a report. This ensures controlled access to reported information.
Default State for all the above settings: Off
Email Template: A new template template is added to Session → Email Template that notifies the organiser when any event is reported by the end user.
This email template flies in every 15 minutes showing the details of all the users who have reported the event in those 15 minutes. If no report is submitted within 15 minutes, no email flies.
Once the organiser marks any event as Rejected for Security Concern, they can also enable a checkbox that will notify all the users who have reported the event about its rejection and notify them about the removal of the event.
Benefit
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Enables ability for the user also to report any offensive content added by exhibitors via exhibitor events
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Easy tracking for organisers to view the details of the user who has reported the exhibitor event
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Notifies exhibitors about the count of user who have reported their events
Improve Sessions report with security concern info
Enhancement made to the Session export report where we have added 2 additional columns.
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Exhibitor event status - shows the status of the exhibitor event including new ones Rejected for security concern
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Offensive content reports - This column will quantify the number of times a session has been reported for offensive content by users.
Benefit
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The Session Export report provides organizers with more comprehensive data on Exhibitor Events Status and the time the content is reported as offensive