This article outlines the changes that require mobile app update for the changes to be visible in the app.
Requires an App update:
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Any splash screen change
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App logo
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App name
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Subtitle
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App Icon
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App previews and screenshots
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Promotional description
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Long description
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Keywords
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Categories
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Edition name
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App store details
For any changes that require App update, the show team must submit a support ticket indicating the changes made to the app so that the TAM can get the app updated with the changes made by the show team.
Please note: Splash Screen, Background, and Logo are three distinct assets — updating one does not update the others.
No app update needed:
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Adding menu items
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Content changes on custom pages
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Custom page filter changes
Can be changed on the web and will carry through to the app:
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Adding new exhibitors
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Removing exhibitors
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Changing exhibitor details (ex. name)
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Adding sessions
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Removing sessions
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Changing session details (ex. time or session name)
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Adding speakers
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Removing speakers
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Changing speakers
Please note for all of the above it can take 5 minutes or more for data to sync to the app depending on the user’s connection
Settings applicable only on the Web but not on the Mobile App
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Daily/Total Chat Limits set for Visitor, Team Member & Exhibitor
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Daily/Total Meeting Limitations
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Sponsor Pop-Up on Exhibitor Profile
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Interaction Dashboard
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Ability to add/Submit Document
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Community Group
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Event News Page
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Feeds
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Parent-Child