Changes that Require a Mobile App Update

This article outlines the changes that require mobile app update for the changes to be visible in the app.

Requires an App update:

• Any splash screen change

• App logo

• App name

• Subtitle

• App Icon

• App previews and screenshots

• Promotional description

• Long description

• Keywords 

• Categories

• Edition name

• App store details

 For any changes that require App update, the show team must submit a support ticket indicating the changes made to the app so that the TAM can get the app updated with the changes made by the show team.

Please note: Splash Screen, Background, and Logo are three distinct assets — updating one does not update the others.

No app update needed:

• Adding menu items

• Content changes on custom pages

• Custom page filter changes

Can be changed on the web and will carry through to the app:

• Adding new exhibitors

• Removing exhibitors

• Changing exhibitor details (ex. name)

• Adding sessions

• Removing sessions

• Changing session details (ex. time or session name)

• Adding speakers

• Removing speakers

• Changing speakers

Please note for all of the above it can take 5 minutes or more for data to sync to the app depending on the user’s connection

Settings applicable only on the Web but not on the Mobile App

• Daily/Total Chat Limits set for Visitor, Team Member & Exhibitor

• Daily/Total Meeting Limitations

• Sponsor Pop-Up on Exhibitor Profile

• Interaction Dashboard

• Ability to add/Submit Document

• Community Group

• Event News Page

• Feeds

• Parent-Child