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Basic Matchmaking Settings

Enabling Matchmaking

In the Matchmaking section of the admin portal, the admin can turn matchmaking ON or OFF using the "Enable Matchmaking" toggle.

When enabled:

  • The system triggers the backend / DS to run real-time recommender pipelines.

  • Additional options become available to customize matchmaking for specific user types (e.g., Visitors, Buyers, Exhibitors).

When we have live real-time recommender and we turn it off, the backend need to call DS lambda to turn off resources (cost optimization).

Pipeline Status

The system displays real-time status updates when the matchmaking toggle is switched ON, based on the following statuses. After creating or cloning an event, the Enable Matchmaking toggle is turned OFF and pipeline is disabled.

  • Pipeline in Progress

    • Displays an in-progress status (yellow clock icon).

    • No changes can be made to the “ Enable Matchmaking” toggle until the process completes – it is blocked.

  • Pipeline Error

    • If the pipeline fails, an error message (red cross icon) is shown and the support team should be contacted

    • Disable further actions until the issue is resolved.

  • Pipeline Completed

    • Once the pipeline is complete (green check icon), the admin is allowed to make further changes to the settings.

    • Displays a confirmation message that the pipeline is successfully created/removed.

About me

  • Toggles in this sections can make completion of this section for various user types (Visitors, Team Members, Buyers, Exhibitors) mandatory before they can start accessing their profiles.

Enable Broader Networking Connections

  • Allows users to foster connections beyond designated groups.

Recommendations

  • "Recommended For You" sorts marketplace lists based on user activity and preferences.

  • “Recommend Related Exhibitors" enhances exhibitor visibility by helping users discover them during the meeting initiation journey.

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