Group Chat: Messaging

A group chat refers to a communication platform or feature that allows multiple individuals to engage in a conversation simultaneously. In a group chat, participants can exchange messages, and interact with each other in a collaborative and real-time manner. It provides a space for collective discussions and communication among similar interest users.

The organiser can create a group chat & manage participants in the group chat.

Navigate to Networking & Matchmaking → Messaging → Group Chat

How to create a group chat on the Admin Panel

1. Click on the “Create group chat” option in the above screenshot.

2. It will take you to a window to add the group name as shown below. Search for the email address of the participant whom you wish to add.

3. Then click the “Add” button on the right side to add the participants.

4. Once you click on the add button, you can manage your participants (make them admin, moderator or remove them), via the “Manage participant roles” button on the right corner as shown below.

5. Once you are done, click the “Create a group chat” button

You can see the below information at your end.

Email Templates-

Here, you can configure the email templates that users will receive as notifications for new incoming messages. This operates similarly to the standard Email Builder across the platform. The following are the types of templates:

• New Message: This email will fly out when you receive any new personal message.

• Added to Chat: When the admin adds participants to a group chat, the participants would receive this email.

• Removed from Chat: When participants are removed from the chat, they would receive this email.

• Disband Chat: This email flies when the entire group chat is disbanded or deleted.

• Round table Confirmation Email: This email is sent for the physical events.

Settings:

Using the Settings Tab, you can oversee the configuration for group chats created by the organizer on the Admin Panel and those initiated by end users from their frontend profiles.

Allow exhibitors to initiate conversations- This setting allow exhibitors to initiate messages with others. If disabled, the exhibitor won't be able to send messages until the visitors/buyers have initiated the conversation with them.

How End User can create Group Chat from frontend

Group Chat can be created by the users from their profile on the frontend as well.

Only Favorited profile can be added by the user to the group chat

Networking >> Messages >> Create Group Chat

**Exhibitors can also add their Team Members to the group chat