Lead Capture Pro vs Exhibitor Manual Lead Capture – Feature Comparison

Where it lives

Standalone module outside the Exhibitor Manual. Enabled in backend module management (global + event level).

Section inside the Exhibitor Manual.

Who manages payments

ExpoPlatform manages payments directly via Stripe. Pricing agreed with the client/organiser.

Organiser configures pricing and taxes in their own admin panel.

Payment processor

Stripe (enabled automatically when Lead Capture Pro is turned on).

Organiser's own payment setup (any supported processor).

Pricing options

Base package covers all team members. Add-ons (custom questions, product QR codes) sold separately at organiser-set prices.

Choose Per Exhibitor (one price covers whole team) or Per Team Member (price × each member selected).

Selling per user / per seat

✕ Not natively per-user — base package grants access to all team members as a bundle. Individual toggles can be managed in admin after purchase.

✓ Yes — select "Per Team Member" and exhibitors check only the specific people they want. Each selected member adds to the total cost.

Enabling only 1–2 specific team members

Workaround only: organiser manually toggles access per team member in Admin Panel → Exhibitor Profile → Team Members tab after purchase.

✓ Native: exhibitor checks only the members they are paying for at point of purchase. Unchecked members get no access.

How exhibitors purchase

Directly from their exhibitor profile page (dedicated Lead Capture Pro URL). Add to basket → pay online.

Through the Exhibitor Manual section; organiser controls when this is visible.

Receipts & invoices

Stripe receipt auto-sent to purchaser's email. Invoice auto-generated (ExpoPlatform branding; no organiser logo).

Handled by organiser's own invoicing/payment setup.

Badge scanning access

Scan button enabled automatically in the mobile app upon purchase.

Access granted based on toggle set in admin panel or via manual purchase in the exhibitor manual.

Add-on options

Custom lead capture questions and product QR codes available as purchasable add-ons — bundled into a single exhibitor purchase flow.

Not bundled. Custom questions and QR codes are enabled separately by the organiser and are not sold as part of the lead capture purchase.

Organiser visibility

List of all exhibitors who purchased, with purchase details, viewable in admin.

Managed through exhibitor manual and admin panel; payment tracking via organiser's payment setup.

Toggling access per individual

✓ Admin can enable/disable lead capture per team member under Exhibitor Profile → Team Members.

✓ Same admin toggle available. Also controllable by the exhibitor at point of purchase (Per Team Member mode).

Custom lead capture questions

Paid add-on, purchased by the exhibitor on top of the base package. Once purchased, custom questions appear automatically in the exhibitor's profile info menu. Organiser sets the price.

Enabled globally by the organiser via Module Management, then configured under Registration Settings → Exhibitors → Custom Lead Questions. Not a separate purchasable item — the organiser controls access.

Product QR codes

Paid add-on, purchased alongside the base package. Once purchased, the product QR code option appears in the exhibitor's profile info menu. Exhibitors can download QR codes for their content from the Content tab.

Enabled by the organiser in Event Setup → General → Settings → QR Codes, independently of the lead capture purchase flow. Not sold as a separate item through the Exhibitor Manual.

Bundling add-ons for exhibitors

✓ Exhibitors can purchase lead capture, custom questions, and product QR codes together in a single checkout flow — a cleaner upsell experience.

✕ No bundling. Each feature is enabled separately by the organiser. Exhibitors cannot purchase add-ons themselves through this route.

What counts as a lead

The same settings apply to both routes. Badge scanning counts as a lead by default. Organisers can additionally enable: profile views, meetings, favourited profiles/products/sessions, on-demand session views, content downloads, QR code scans, and booked exhibitor events. Configured under Networking & Matchmaking → Contact Sharing.