Payments

This article explains about the Payment section in the Admin Panel.

To access the Payment module Go to Event Setup → Payments

This section contains the options related to collecting payments through the registration module. The payment functionality can be turned on or off with the help of a button.

• Currency - Select the currency in which transactions should take place. Currently, we only have the option for one currency/event. Currently, we support all the main currencies like USD, SGD, EUR, GBP etc, however, apart from these, we also support all the currencies shown in the video below:

We only support the option for one currency per event.

• Merchant - the merchant name, or legal company name, as it should appear on the Invoice

• Website - the website of the merchant/organizer

• Description - the description of the transaction as it should appear on an invoice.

• Location - the physical location of the merchant/organizer 

• Billing Company Name, Address, Phone, E-mail

• Set default payee type as "Company" - With this option, the default payee type would be shown as "Company".

• Send invoice with 0 price - You can also choose to send out an Invoice with 0 prices --> by toggling it ON/OFF.

• Send to payee e-mail after registration: Turn it "ON" if you want to receive a copy of the Invoice after the booking is made.
  
  The information filled in here is used for Invoicing.

2) Setting up Taxes

• Tax Name - the name of the tax that should be applied to the ticket (e.g. VAT, IEV, etc.).

• Billing Company Country - Organizer can select the country of the company receiving payment, and the system will automatically determine the default tax for that country. This tax will be applied to users who fall under the norms of that country's VAT Law and will not be applied to users who do not fall under the country's VAT Law.

• Default Tax % - the tax percentage value of the country indicated previously. It can be disabled with the toggle below "Disable VAT rules" which will allow you to indicate custom tax.

• Billing Company VAT - unique code issued to companies that are registered to pay VAT

You also have the flexibility to set up Custom Taxes for tickets, accommodation, sessions, accompanying person & transportation by toggling the corresponding buttons ON.

For Example: 

For accommodation, you want to have a default 20% tax. Similarly, you can set custom taxes for other tabs as well.

3) Payment Integration

The platform offers 3 integration for a payment system -  Stripe, PayPal and ParamPos. The integrations allow to start with a test mode to test the payment on the platform, be aware that each integration provides the test payment cards for free on their website. After the test is done you can toggle on the Live mode and launch the real payments. Both modes require to indicate keys that you can find in the payment system accounts. 

4) Invoicing

In the invoicing, you can set up and control the look and feel of the invoice that would be sent out to the Company or an Individual after the payment has been made.

You may choose to show the logo, barcode, event title, terms & payment advice, billing company details, footer text, etc (as shown in the above image).

5) Receipts

You can choose to send an invoice e-mail by turning 'On' the Send Invoice email toggle. You can set up the invoice e-mail template using different blocks, content, and style, enter the subject and enter the email addresses (from, reply to and copy to).

6) Transactions

Here you can keep track of the transactions which includes all the information like Status, Type, Amount, VAT, Total Amount, Key, Date, Payment Date, and also download the invoice in PDF.

The ID number is calculated for the environment not for each event separately and includes a finished payment attempt (successful, pending or failed) at the same time not finished. Once a user started the registration process, the number is reserved but the registration was unfinished for some reason that cause the situation that IDs doesn't present in the order. Be aware, that IDs presented here do not count as transactional unique IDs.

You can find the Operation unique ID in the Payment export in column K.

Since we currently don’t have a post-approval charging function in the system for private/public registration events, if a user is rejected, the organizer is responsible to refund the client.