General Payment Settings

Feature Purpose:

Allows configuration of general payment settings

Working with this feature:

Currency - This setting allows you to configure the currency used across the entire platform, with the exception of the RFP (admin/rfp/settings) section where a different currency can be set by the admin. Our platform supports all currencies.
Merchant - This refers to the merchant's name or the legal name of the company, as it should appear on the payment page during transactions.
Website - The website address of the merchant or organizer.
Billing Company Details - Includes the company's name, address, phone number, and email address.
Set default payee type as "Company" - This option sets "Company" as the default payee type displayed.
Send invoice with 0 price - You can opt whether to send invoices with zero amounts by toggling this option ON or OFF.
Disable invoice payment - When enabled, exhibitors can only make payments using a credit card.
Send to payee email after registration - It is the Invoice email that can be sent upon successful payment.

In the admin/visitors section, there is a Total Payments block displaying the total amount paid by participants for the event. If a participant is deleted, their payments are still included in this total amount.

Troubleshooting:

Question:

The VIP participant category in the event doesn’t have to pay to attend sessions but want an invoice of $0 payment. Can this be sent to them?

Answer:

Yes, we can activate the ‘Generate and send invoice with 0 price’ option under Event setup >>> Payments >>> General.

Question:

The event organizer is not allowing offline/invoice payments. Can we only allow online payments for the event?

Answer:

Yes, we can enable ‘Disable Invoice Payment' option which would enable all users to pay online.