Feature Purpose
The Organiser can choose to send an invoice e-mail by using this feature.
Working with this feature
The Organiser can set up the invoice e-mail templates using different blocks, content, and style, entering the subject and email addresses (from, reply to and copy to as shown below).
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There is an option to pick and copy the template from another event in the same environment.
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For this page, we have our usual email builder that is already being used throughout the platform.
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If the setting “Send invoice email” is turned off no emails will be sent to the users.
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There is also a setting “Send Payee Email” in General payment settings. If it’s activated, then an invoice email can be sent upon successful payment after registration.
Troubleshooting
Question:
The event organizer would like to send invoices via email. Can they send?
Answer:
Yes, the organziers can enable ‘Send invoice email' option from Event Setup>>Payments>>Receipts, and set up the desired template which would fly from the system with all the receipt information requested.