Receipts

Feature Purpose

The Organiser can choose to send an invoice e-mail by using this feature.

Working with this feature

The Organiser can set up the invoice e-mail templates using different blocks, content, and style, entering the subject and email addresses (from, reply to and copy to as shown below).

• There is an option to pick and copy the template from another event in the same environment.

• For this page, we have our usual email builder that is already being used throughout the platform.

• If the setting “Send invoice email” is turned off no emails will be sent to the users.

• There is also a setting “Send Payee Email” in General payment settings. If it’s activated, then an invoice email can be sent upon successful payment after registration.

Troubleshooting

Question:

The event organizer would like to send invoices via email. Can they send?

Answer:

Yes, the organziers can enable ‘Send invoice email' option from Event Setup>>Payments>>Receipts, and set up the desired template which would fly from the system with all the receipt information requested.