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Exhibitor Manual Email Notifcations

Feature Purpose:

This feature allows organisers to send automated email notifications related to the Exhibitor Manual. These notifications ensure that exhibitors and their team members receive updates on submissions, deadlines, and other relevant information.

Working with this Feature:

1. Enabling Email Notifications

  • The Email Builder follows the common platform structure described in this documentation.

  • To activate email notifications for the Exhibitor Manual, the respective toggles must be enabled in Global settings.

However, if a toggle is enabled but the corresponding email is disabled in Admin → Exhibitor manual → Templates, the system will not send that email.

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Specifics for sending out emails to vendors are already described in this article.

2. Email Notification Variables

Each notification template contains predefined variables that dynamically insert relevant information.

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Exhibitor Notifications:
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These emails are sent to exhibitors upon specific actions:

  • After Page Submission:

    • Deadline

    • Vendor Name

    • Exhibitor Name

    • Section Name

    • Order Content (items ordered on the page)

  • After All Manual Submission:

    • Exhibitor Name

  • After Profile Submission:

    • Exhibitor Name

    • Exhibitor Profile Information

  • After Team Members Submission:

    • Exhibitor Name

    • Exhibitor Team Members Information

  • After Profile Submission (Contact Person):

    • Exhibitor Name

    • Exhibitor Profile Information

  • Submission Deadline Warning:

    • Deadline

    • Exhibitor Name

    • Section Name

Teammember Notifications:
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These emails are sent to exhibitors’ team members upon specific actions:

  • After Exhibitor Page Submission

  • After Exhibitor Manual Submission

  • After Exhibitor Profile Submission

  • After Exhibitor Team Members Submission

  • Submission Deadline Warning

Each of these notifications includes:

  • Deadline

  • Vendor Name

  • Exhibitor Name

  • Section Name

Organizer Notifications:
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Organizers receive notifications for exhibitor actions:

  • Exhibitor Page Submission:

    • Deadline

    • Vendor Name

    • Exhibitor Name

    • Section Name

    • Order Content

  • Exhibitor Profile Submission:

    • Exhibitor Name

    • Exhibitor Profile Information

  • Exhibitor Team Members Submission:

    • Exhibitor Name

    • Exhibitor Team Members Information

  • Exhibitor Manual Submission:

    • Deadline

    • Exhibitor Name

    • Section Name

    • Summary Page Content

Vendor Notifications:
Note: The vendor must be assigned to the submitted page to receive the notification email. The notification will be sent when the exhibitor submits the assigned page in the Exhibitor Manual.
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Troubleshooting:

  • If emails are not being sent:

    1. Check if the respective toggle is turned on in Global Settings.

    2. Verify if the email is enabled in Admin → Exhibitormanual → Templates.

    3. Ensure that the email builder is correctly configured with the necessary variables.

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