How to update a participant's password

Use this guide when you need to set or reset a participant's platform password via the API.

Prerequisites

Your API key
The participant's internal id, external_id, or email
The new password, which must meet the complexity requirements below

Password requirements

The password must:

Be at least 8 characters long
Contain at least one uppercase letter
Contain at least one lowercase letter
Contain at least one digit
Contain at least one special character
Contain no whitespace

Request

Bash

curl -X POST "https://your-event-domain.com/api/v2/account/set" \
  -H "Authorization: Bearer your_api_key_here" \
  -F "event_id=7" \
  -F "id=12345" \
  -F "password=NewP@ssw0rd!"

Response

JSON

{
  "code": 200,
  "errors": null,
  "data": {
    "id": 12345,
    "email": "john.doe@example.com",
    "status": "updated",
    "external_id": null,
    "info": ["Account match: id"],
    "errors": []
  },
  "response_id": "1700000000.12345"
}

What happens if the password doesn't meet requirements?

Password failures are non-fatal — the account will still be updated (other fields will be saved), but the password will not be changed. A descriptive error will appear in the errors array:

JSON

{
  "errors": ["Password must be at least 8 characters..."]
}

Always check the errors array after a password update to confirm it was applied.