Email Tracking Analytics

Feature Purpose:

Provides statistics on email actions performed by participants, such as opens and link clicks.

Working with this Feature:

To access General Analytics, navigate to the Analytics module and select "General."

Upon opening General Analytics, you will find several tabs within this section.

Click on the Email Track tab to open this page:

Elements of the page

1. Pagination - option to show 5, 10, 15, 20, 25, 50 or 100 rows on the page. There is also a page switcher with the total number of pages.

2. FIlters - search by the email address and email template used (check the video below to see how it works).

3. Export XLS - for downloading an XLS with all the info about email notifications. The file contains all of the info in this tab regardless of selected filters, with the same columns as in the table.

4. Table:

• Created - time email was created and sent.

• Email address - email address the email was sent to

• Template - used template (can be any throughout the whole platform)

• Action - action performed by the email receiver:

  • Opened.

  • Link - click on the link (the clicked link is mentioned in the tooltip)

Note - Sorting is also available in the Created, Email, Template and Action columns.