Scheduled Push Notifications

Feature Purpose:

The Scheduled Push Notifications feature in ExpoPlatform offers a powerful way to manage and send timely notifications to event attendees or platform users.

Key Features of the Scheduled Push Notifications Tool

1. Create Notification: Administrators can initiate the notification creation process with the "Create Notification" button. This opens a detailed interface where admins can configure all aspects of the notification, from audience targeting to message content and scheduling.

2. Search Notifications: The management dashboard includes a "Search" function, allowing admins to quickly locate specific notifications by title or description. This feature is especially useful for platforms with a high volume of notifications, as it provides an efficient way to track, review, and manage sent or scheduled messages.

3. Filter by Date: To make managing notifications even more efficient, admins can filter notifications by date. This option helps in narrowing down notifications sent or scheduled within a particular timeframe, facilitating review and planning for both recent and upcoming messages.

4. Notification Settings: In the Notification Settings section, admins can define the target audience by selecting User Roles and Categories. This segmentation ensures that notifications reach relevant groups, such as attendees, exhibitors, or speakers,unlogged users (app) etc making the communication more personalized and effective. Additionally, the Add Filter Fields option enables even more detailed targeting by allowing for specific criteria based on users' profiles or their event schedules.

5. Notification Message: The Notification Message section enables admins to compose the message, with fields for the notification title and content. There is a 235-character limit for the message, ensuring that it remains concise and to the point. This section also includes options to add actionable links, enhancing the value of the notification by guiding users directly to relevant resource or external links

6. Schedule Notification: This feature allows admins to choose when the notification will be sent. They can opt to send the notification immediately or select a specific date and time. Scheduling notifications is beneficial for coordinating time-sensitive updates and reminders, ensuring that messages are delivered at the most impactful times without requiring constant manual intervention.

Dashboard Overview and Analytics

The Notification Management Dashboard provides an overview of all notifications, displaying essential metrics and status indicators:

• Status Filtering: Notifications are organized by status—Sent, Planned, or Error. This organization makes it easy to manage current notifications and identify any issues with planned or sent messages.

• Analytics: The dashboard shows critical engagement metrics, including the number of notifications sent, total clicks on web, and clicks on iOS and Android platforms. These insights allow admins to monitor user engagement and adjust notification strategies for better performance in future communications.