Registration Statuses
The registration statuses may differ depending on whether the event is public or private.
Once registrations have opened there are several ways to keep track of registrations statuses of the attendees.
For public events:
For a public event, registration can be opened by publishing the registration form on the website.
On successfully submitting the registration form each attendee will receive an auto-generated email consisting of an activation link to activate the profile.
Such users will appear under the Management --> Participants, if they haven't activated their profiles yet, the status will appear Registered.
If they have activated their profile using the unique activation link --> status will change to "active"
Status/Source | Uploaded | Invited | Registered | Active |
MEANING | This user has been uploaded but has not received an activation link (globally active or not active). | (Private event only) | This user has completed registartion, but has not yet clicked the activation link, or, if already activated, has never logged in. | This user has: registered for this event AND has logged into the event at least once AND their account is globally active. They should be logged in immediately after registering if their account was globally active before registration. |
POSSIBLE REMINDER ACTIONS | Send activation link (individually, or to everyone) | n/a | Re-send activation link or, re-send registration confirmation email (for already activated accounts) | n/a |
Front-end | Should never happen | Should never happen | After registering for the event, if account is not globally active or, if globally active but never logged in. | After completing registration on the event. If clicked activation link (and selected password if required), or, if already activated globally |
API | Can be set via API | Should never happen | After registering for the event, if account is not globally active or, if globally active but never logged in. | After completing registration on the event. If clicked activation link (and selected password if required). |
Import | Default status for anyone uploaded through import who has not been sent an activation link | Should never happen | After registering for the event, if account is not globally active or, if globally active but never logged in. | If the user is globally active, and has logged in at least once. |
Admin Panel | Should never happen | Should never happen | Default status for users created via Admin Panel, if account is not globally active or, if globally active but never logged in. | If the user is globally active, and has logged in at least once. |
N200 | Should happen only if the setting to send emails automatically is switched off. | Should never happen | Default status for N200 imports, if account is not globally active or, if globally active but never logged in. | If the user is globally active, AND has logged in at least once. |
For private events:
For private events, a list of invitees may be uploaded by going to Data -> Import/Export. Once uploaded, each invited visitor will get a unique link to a pre-filled registration form. (If upload and send email is selected)
The status of all such attendees, unless they activate their profiles, will appear as "invited".
Unique registration link may still be sent out individually or to everyone. On successfully submitting the pre-filled registration form. The status of such users will change to "active"
For the private-public event - It is a mixture of the private/public model, whereby unique invitations to register may still be sent out, but public registration is still open. Any public registrations will be subjected to approval by an administrator.
Case 1: The uploaded users which are pre-approved will receive the private registration email and status of all such users will appear as "invited" which will change to "active" after successfully submitting the pre-filled registration form. (Same as in case of private events)
Case 2: The users who will fill out the public registration form. All these users will appear with a status registered.
Subject to getting approved by the organiser, they will receive an activation link and the status of the users will change to "approved"
Status/Source | Uploaded | Invited | Registered | Approved | Active |
MEANING | (Public event only) This user has been uploaded but has not received an activation link (globally active or not active). | (Private event only) This user has been uploaded and is pre-approved, and should log in and be activated immediately after completing the registration form which is pre-populated (globally active or not active). | This user has completed registartion, but has not yet been approved. | (Private event only) Has been approved but has not yet clicked the activation link, or, if already activated, has never logged in. | This user has: registered for this event AND has logged into the event at least once AND their account is globally active. They should be logged in immediately after registering if their account was globally active before registration. |
POSSIBLE REMINDER ACTIONS | n/a | Resend registration link individually or to everyone | n/a | Re-send activation link or, re-send registration confirmation email (for already activated accounts) | n/a |
Front-end | Should never happen | Should never happen | After registering for the event, but not yet approved | Received approval, but has not yet activated (if new account) or logged in (if existing account) | After approval If clicked activation link (and selected password if required), or, if already activated globally, after first log in. |
API | Should never happen | Can be set via API | Can be set via API | Can be set via API | After approval. If clicked activation link (and selected password if required). Or, if already active before, after first log in. |
Import | Should never happen | Default status for imported Visitors | Should never happen | Should never happen | If the user is globally active, and has logged in at least once. This happens if they complete their invited registration. |
Admin Panel | Should never happen | Default status for users created via Admin Panel, if account is not globally active or, if globally active but never logged in. | Should never happen | Should never happen | If the user is globally active, and has logged in at least once. This happens if they complete their invited registration. |
N200 | Should never happen | Should never happen | Default status for synced Visitors | Received approval, but has not yet activated (if new account) or logged in (if existing account) | After approval. If the user is globally active, AND has logged in at least once. |
PUBLIC/PRIVATE EVENT DIAGRAM
REGISTRATION DIAGRAM