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Online Session Reminder Email

Feature Purpose:

Allows to (optionally) have reminder emails sent to users who have added sessions to their schedule 10 minutes before each added session begins.

Working with this Feature:

Adding sessions:

  • In the Admin Panel, navigate to Sessions and click "Add New".

    • Select the session type as "Online" and enter the session details such as name, date, time, and description.

    • Under Session Settings, choose the online session type, either Livestream, On-Demand, or External.

    • For On-Demand, set the availability dates.

    • For External, add the external link.

After saving, attendees will see the session on the listing or schedule pages.

Session behavior:

A Join Session button will be visible 10 minutes before the start time for Livestream sessions, while On-Demand sessions will show a Watch Now button during the availability window.

External sessions will redirect users via the session card link.

Reminder settings:

You can customize the reminder email template, or disable it if you don’t want to send email reminders in advance of sessions under Management > Sessions > Templates.

Please note, there are other email templates here as well that you’ll want to customize, or disable, if you prefer not to use them:

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