Meeting Ratings

Options Overview

In addition to the option to email users to remind them to rate each meeting immediately after it has taken place, this feature also allows the organizer to send consolidated meeting rating emails to meeting participants on a daily basis or when the entire event is concluded.

Once an option is turned on, there is the further option to select WhatsApp, SMS or both

Please note, for WhatsApp the Technical Account Manager will need to create a Jira task asking for the notification to be implemented.

Admin Panel Settings

• Settings can be managed under Admin Panel Settings: Networking & Matchmaking → Meetings → Meeting Rating. By default, all settings are toggled off.

  • After each confirmed meeting ends: Controls whether or not rating emails are sent immediately after each confirmed meeting.

  • Daily: Send the meeting rating email each day at a specific time for all confirmed meetings of the day + the previous date, in a single email.

    • For example; Day 1: Day 1 confirmed meetings that are not rated; Day 2 : Day 1 + Day 2 confirmed meetings that are not rated; Day 3: Day 1 + Day 2 + Day 3 confirmed meetings that are not rated and so on

    • Each user will receive one email with all of their confirmed meetings that match the criteria above

    • There is also the option to restrict daily emails to only those categories selected by the organizer

  • After the Event Ends: Send meeting rating emails after the entire event concludes for all confirmed meetings that took place during the event

    • Each user receives a single email

    • If there were more than 5 confirmed meetings, the email will contain a CTA that redirects the user to the frontend meeting rating page to rate all of their confirmed meetings

  • Universal Deeplinks

    • If universal deeplinks are enabled, clicking the meeting ratings link directs the user to the app otherwise the user is redirected to the web browser while remaining logged in.

    • This setting is on by default and can be turned off on the Meeting Ratings settings page

Meeting Rating Email Templates

The email templates for each of the above options can be customized under Networking & Matchmaking → Meetings → Email Templates