Disconnect when meeting ends

Feature Purpose:

The purpose of this feature is to automatically disconnect participants from an online meeting room after a set period of time once the meeting has ended.

Working with this feature:

  • Access the setting for disconnecting when the meeting ends in the admin panel located at Networking & Matchmaking > Meetings > Settings

  • Toggle the setting ON to enable the functionality.

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  • Once enabled, set how soon participants should be disconnected from the online room after the meeting ends.

  • Online meetings will be automatically ended for all participants the set number of minutes after the scheduled meeting end time and participants will be disconnected from the online room.

Restrictions:

  • This feature does not work when Demo mode is enabled.


Troubleshooting:

  • If the automatic disconnection feature is not functioning as expected:

    • ensure that the setting is toggled ON in the admin panel.

    • verify that the correct number of minutes for disconnection is configured according to the desired behavior.

    • check if Demo mode is enabled, as this feature does not function in Demo mode.

  • Ask the user to log off and clear their browser cache.